At our website, we are committed to providing fast, reliable, and cost-free shipping to enhance your shopping experience. Below are the key details of our shipping policy, designed to keep you informed every step of the way:
- All products on our website qualify for free standard shipping—no minimum order value required. We cover all shipping costs, with no hidden fees or surcharges added at checkout.
- This shipping policy applies to all orders, and we do not distinguish between domestic or international delivery (delivery timelines below apply to all eligible shipments).
- We strive to process and dispatch all orders within 1–3 business days of purchase. Processing time includes order verification, packaging, and preparation for shipment (excludes weekends, holidays, and peak shopping periods).
- In rare cases (e.g., high order volume, product restocking), processing time may be slightly extended. We will notify you via email if there is any delay in processing your order.
- After your order is shipped, estimated delivery time is 6–12 business days (excludes processing time, weekends, and holidays).
- Delivery timelines are estimates provided for reference—actual delivery may vary slightly due to factors beyond our control (e.g., courier delays, customs processing, regional logistics conditions).
- Once your order is dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your package’s status in real time.
- You can also track your order by visiting the "Order Tracking" page on our website and entering your order ID and email address.
- We reserve the right to refuse or cancel shipping to certain regions if prohibited by law or due to logistical constraints. In such cases, we will notify you promptly and issue a full refund.
- For orders containing multiple items, we may ship items separately to ensure faster delivery. You will receive a separate tracking number for each shipped package.
- We work with trusted courier partners to ensure your order is delivered safely and on time. However, we shall not be liable for delays, loss, or damage to packages caused by unforeseen circumstances (e.g., natural disasters, courier errors, incorrect shipping information provided by the customer).
- It is the customer’s responsibility to provide accurate and complete shipping information (e.g., correct address, contact number). If a package is returned to us due to invalid or incomplete shipping details, we will contact you to reprocess the order—additional shipping costs may apply if reshipment is required (we will notify you of any such fees in advance).
- We may update this shipping policy from time to time to reflect changes in logistics partners, service capabilities, or regulatory requirements. Updates will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
If you have any questions about shipping, tracking, or your order’s status, please contact our customer support team at service@edhardyoriginalsonlineus.com for assistance.
Thank you for choosing our website—we hope you enjoy your new items!
